Important Notice


System Technical Upgrade (Effective 19 August 2013)


The MTR E-Tendering System has been upgraded with new system requirement effective 19 August 2013.  All registered users are requested to take note of the following changes, check and ensure that your computer is properly set up to meet the new system requirement; otherwise, you would not be able to access or use the system properly.   


Upgraded System Requirement Changes

Before upgrade, the system supports:

Ø           Microsoft Internet Explorer (IE) 5, 5.5, 6, 7 and 8

Ø           Microsoft Java Virtual Machine (MSJVM) for IE 5, 5.5 and 6

Ø           Oracle Java 6 for IE 7 and 8


Now after the upgrade, the system de-supports:

Ø           Microsoft IE 5 and 5.5

Ø           Microsoft Java Virtual Machine (MSJVM)

and supports:

Ø           Microsoft IE 6, 7, 8, 9 and 10

Ø           Oracle Java 6 and 7


If currently you are IE 5 or 5.5 users, you must upgrade your computer to use IE 6 or higher IE version to access MTR E-Tendering System.  Please refer to our New Setup Guide for upgrading your IE in details.


If currently you are IE 6 or 7 users, you must use Oracle Java 6 or 7 from now on AFTER the system upgrade.  Please refer to our New Setup Guide for upgrading your Java in details.  Please also note that the behavior of creating snapshot file for the submission process has been changed after system upgrade.  Please refer to the "Create Snapshot Guide" for details.


If currently you are IE 8 users, there is no change for you to use the MTR E-Tendering system after system upgrade.


IE 9 and IE 10 and Oracle Java 7 are all supported by the upgraded system now. 


The New System Requirements and New Setup Guide (effective 19 August 2013) is available for your information.  


Please note that the technical upgrade has not changed the operation process of the MTR E-Tendering System, except the snapshot file creation process for existing IE 6 and IE 7 users.  Our latest Supplier User Guide and Frequently Asked Questions (FAQ) are available via the MTR E-Tendering System web site for your reference.   


If you have any queries or encountered any problem in the new system requirements and operations, please call our Help-Desk at telephone no. (852) 8109 1821 during office hours (Mon. to Fri.09:00-19:00 Sat.09:00-13:00 Hong Kong Time) or by email to mtrcl@go-business.com.hk.



Procurement & Contracts Department

MTR Corporation Limited

Dated : 19 August 2013



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