The www.hkextender.com will not be available during the period indicated below due to scheduled maintenance:
From: 29-OCT-2016 (SAT) 01:00 (HKT) To: 31-OCT-2016 (MON) 10:00 (HKT)
You should not submit any document or save any record using the system during the above period. Sorry for any inconvenience caused. If you have any queries, please contact us.
Upgrade (Effective 14 November 2016)
System Suspension Period (12 to 14 November 2016)
The MTR E-Tendering System will be upgraded with effect from 14 November 2016 (cut-off date). Being a registered user of the System, you are kindly requested to take note of the following changes and to check and ensure that your computer is properly set up to meet the new system requirements; otherwise, you would not be able to get access to the system thereafter.
Suspension Period :
System will be suspended and not available for access in the following period :
From : 12 November 2016 (Saturday) 01:00 am (Hong Kong time)
To : 14 November 2016 (Monday) 09:00 am (Hong Kong Time)
of Upgraded System :
upgraded system will resume operation on 14 November 2016 (Monday) 9:00 am
(Hong Kong Time).
Upgraded System Requirement Changes
Before upgrade, the system supports:
lMicrosoft Internet Explorer (IE) 6, 7, 8, 9, and 10
lMicrosoft IE 7, 8,
9, 10 and 11 (IE 7 and 8 would be supported until 14 February
lGoggle Chrome (for document issued
on/after the cut-off date)
If you are using IE 6, you must upgrade your computer to a higher IE version to access MTR E-Tendering System AFTER system upgrade (IE 9, 10 or 11 is recommended).
If you are using IE 7, 8, 9, or 10 and have previously set up your computer accordingly to our requirement; you may continue to use the E-Tendering System after the system upgrade. However, the E-Tendering System will no longer support IE 7 and 8 with effect from 15 February 2017, you are reminded to plan ahead upgrading your PC to a higher IE version before the de-support date.
Chrome can only be used to submit document in response to MTR PQ / Tender /
Q&A issued on / after the cut-off date.
The enhanced E-Tendering System will no longer use Java IE browser plug-in to support suppliers' submissions for newly created document with effect from the cut-off date. However, responses to MTR documents issued before the cut-off date will follow the existing way of using Java IE browser plug-in.
There will accordingly be a slight change to the digital certificate requirement and the submission process for PQ / Tender / Q&A. You are required to read through Part (B) of the New System Requirement and Setup Guide (R3.16) to understand the submission requirements during this transition period, in particular if you have to submit responses to MTR documents both issued before and after the cut-off date.
Please note that the system upgrade has also made some enhancements
to the operation process of the MTR E-Tendering System. A Summary
of the Operation Enhancements is attached for your noting. Our
latest User Guide and Frequently Asked Questions (FAQ) will be posted to the
MTR E-Tendering System web site one week before the system upgrade.
Latest news on the upgrade changeover will also be published in the E-Tendering
System web site when approaching the changeover.
If you have any queries or encountered any problem in the new system
requirements and setup, please contact us.