Technical Upgrade (Effective 19 August 2013)
MTR E-Tendering System has been upgraded with new system requirement
effective 19 August 2013. All registered users are requested to take
note of the following changes, check and ensure that your computer is
properly set up to meet the new system requirement; otherwise, you would not
be able to access or use the system properly.
Upgraded System Requirement Changes
Before upgrade, the system supports:
ØMicrosoft Internet Explorer (IE) 5, 5.5, 6, 7
ØMicrosoft Java Virtual Machine (MSJVM)for IE 5, 5.5 and 6
ØOracle Java 6 for IE 7 and 8
Now after the upgrade, the system de-supports:
ØMicrosoft IE 5 and 5.5
ØMicrosoft Java Virtual Machine (MSJVM)
ØMicrosoft IE 6, 7, 8, 9 and 10
ØOracle Java 6 and 7
currently you are IE 5 or 5.5 users, you must upgrade your computer to use IE
6 or higher IE version to access MTR E-Tendering System. Please refer
to our New
Setup Guide for upgrading your IE in details.
currently you are IE 6 or 7 users, you must use Oracle
Java 6 or 7 from now on AFTER the system upgrade. Please refer to our New
Setup Guidefor upgrading your Java in details. Please also
note that the behavior of creating snapshot file for the submission process
has been changed after system upgrade. Please refer to the "Create
Snapshot Guide" for details.
currently you are IE 8 users, there is no change for you to use the MTR
E-Tendering system after system upgrade.
IE 9 and IE 10 and Oracle Java 7 are all supported by the
upgraded system now.
Please note that the technical upgrade has not
changed the operation process of the MTR E-Tendering System, except the
snapshot file creation process for existing IE 6 and IE 7 users. Our
User Guide and Frequently Asked
Questions (FAQ) are available via the MTR E-Tendering System web site
for your reference.
you have any queries or encountered any problem in the new system
requirements and operations, please call our Help-Desk at telephone no. (852)
8109 1821 during office hours (Mon. to Fri.09:00-19:00 Sat.09:00-13:00 Hong Kong Time) or by email to email@example.com.