If you have any queries or encountered any problems in using this E-tendering System, you can

1. Call our Help Desk at telephone no. (852) 8109 1821 during office hours (Mon. to Fri. 09:00-19:00 & Sat. 09:00-13:00 Hong Kong Time. Closed on Sunday and public holidays); or

2. Email to our Help Desk at mtrcl@go-business.com.hk, or

3. Refer to the self-help tool Frequent Asked Questions, or

4. Download and refer to the User Guide after login as a registered user (by clicking "User Guide") or as a guest (by clicking "Site Map" and then "Download www.hkextender.com's user guide").

For queries relating to specific tenders, please contact the persons named in the respective tender documents.